APPOINTMENT POLICY

 

 To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment.  Emergency cases shall always receive top priority, which is why an occasional appointment delay is inevitable.  Please realize that we make a sincere attempt to see each client on time.

 

All cats must be presented in an appropriate cat carrier or on a leash.       

 

 

For the safety of our staff and the safety of all animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask that animals be placed on a leash or in pet carriers before entering the waiting room.

 

For your convenience, "drop-off" appointments are available. A "drop-off" means you can bring your pet at a time that works best for you and leave him/her with us for part of the day. Usually we will ask you to drop off' sometime in the morning so our doctors can examine the patient in between appointments or at the time purposely reserved for admitted patients. Once the doctor is done, he will give you a call to go over the examination findings, to discuss diagnostic rule outs and additional testing and procedures if needed, or to give you discharge instructions.